Termination & Suspension

By accessing or using Winderk (“the Platform”), you agree to follow these Terms of Service. Please read all 8 sections carefully.
Click below to view full sections:
   . Introduction & Agreement

1. Introduction

Winderk reserves the right to suspend or terminate user accounts to maintain a safe, fair, and reliable platform. This document outlines:

  1. Circumstances under which accounts may be suspended or terminated

  2. User responsibilities and compliance requirements

  3. Step-by-step procedures for warnings, suspensions, and termination

  4. Case studies and examples

  5. Rights to appeal and dispute decisions

  6. Frequently Asked Questions (FAQs)

By using Winderk, users acknowledge and agree to these terms. Termination or suspension does not relieve users of obligations, including content responsibility and legal liabilities.

 

2. Reasons for Suspension or Termination

Accounts may be temporarily suspended or permanently terminated under the following conditions:

 

2.1 Violation of Terms of Service

  • Posting illegal, offensive, or prohibited content

  • Engaging in harassment, hate speech, or threats

  • Intellectual property infringement

Scenario 1: A user posts copyrighted video without permission → first violation → warning issued. Repeated violations → account terminated.

 

2.2 Security Breaches

  • Unauthorized access, hacking, or using exploits

  • Multi-account abuse to manipulate engagement or monetization metrics

Case Study: A user creates 10 fake accounts to boost a post → all accounts suspended permanently.

 

2.3 Fraudulent Activity

  • Attempting to defraud the platform or other users

  • Misuse of monetization features, fake engagement, or manipulated metrics

Scenario 2: User fakes ad clicks or post interactions to increase revenue → Winderk suspends account, withholds earnings.

 

2.4 Threats to Platform Integrity

  • Spamming, bot automation, malware distribution

  • Circumventing restrictions or bans

 

3. Types of Suspension

3.1 Temporary Suspension

  • Imposed for moderate or first-time violations

  • Duration depends on severity and frequency of violations

  • Limits access to posting, commenting, or monetization

Step-by-Step Workflow:

  1. Violation detected or reported

  2. Winderk reviews content and user activity

  3. Warning issued

  4. Temporary suspension applied if necessary

  5. Notification sent to user with duration and reason

Example: User posts offensive comment → 7-day suspension applied → account restored after acknowledgment.

 

3.2 Permanent Termination

  • Severe or repeated violations result in account deletion

  • All user data, content, and privileges may be permanently removed

  • Users lose access to monetization, dashboard, and engagement data

Case Study: User repeatedly uploads copyrighted material, ignores warnings → account permanently terminated.

 

4. User Notification and Warning System

4.1 Warning Notices

  • Winderk issues warning notices for first-time or minor violations

  • Notices include:

    • Description of violation

    • Expected corrective action

    • Consequences of repeated violations

 

4.2 Notification Channels

  • Email, in-app messages, and dashboard alerts

  • Users must respond or acknowledge warnings for temporary suspension to be lifted

Step-by-Step Workflow:

  1. Violation detected

  2. Automated or manual review

  3. Warning notice issued

  4. User acknowledgment required

  5. Repeated violations → escalation to suspension

 

5. Appeal and Dispute Process

5.1 Filing an Appeal

  • Users may submit a formal appeal if they believe suspension or termination is unjust

  • Must include:

    • Account details

    • Description of alleged error

    • Supporting evidence

 

5.2 Winderk Review Process

  • Moderation team reviews appeal within 7–14 business days

  • Decision communicated via email and in-app notification

  • Possible outcomes:

    • Reinstatement

    • Modification of suspension duration

    • Upholding termination

Scenario 3: A user mistakenly flagged for multi-account abuse → submits appeal → account reinstated after verification.

 

6. Special Cases

6.1 Underage Users

  • Users under 18 without parental consent may be suspended

  • Accounts deleted if age verification fails

 

6.2 Emergency or Legal Compliance

  • Winderk may suspend accounts to comply with government or legal orders

  • Examples: court orders, subpoenas, or security threats

 

6.3 Force Majeure

  • Accounts may be temporarily suspended during emergencies beyond Winderk’s control

  • Platform is not liable for losses or missed interactions during suspension

 

7. Data Handling Upon Termination

7.1 Retention of Data

  • Some content may be retained for legal, operational, or compliance reasons

  • Users consent to retention as part of Terms of Service

 

7.2 Deletion of Content

  • Permanently terminated accounts lose access to content

  • Users should back up content before termination where possible

Case Study: User monetized posts → account terminated → archived content maintained for revenue reconciliation but removed from public view.

 

8. Monetization Implications

  • Users participating in monetization programs may have revenue withheld if accounts are suspended or terminated

  • Manipulated metrics, fraudulent activity, or policy violations result in permanent disqualification

Scenario 4: User uses multiple devices to generate fake post impressions → revenue withheld, accounts terminated.

Workflow:

  1. Detection of fraudulent activity

  2. Audit of impressions, clicks, and interactions

  3. Revenue adjustment or withholding

  4. Notification to user

 

9. Case Studies & Scenarios

  1. Case Study 1: Multi-account abuse → detection → 5 accounts suspended → revenue adjusted

  2. Case Study 2: Copyright infringement → warning → repeated offense → account terminated

  3. Case Study 3: User hacked → account temporarily suspended → restored after verification

  4. Case Study 4: User posts illegal content → immediate suspension → content removed → law enforcement notified

 

10. Step-by-Step Enforcement Workflow

  1. Detection – Automated or user-reported violations

  2. Review – Moderation team evaluates evidence

  3. Warning – Minor violations receive warnings

  4. Temporary Suspension – Applied for repeated or moderate violations

  5. Appeal – Users may dispute suspensions or terminations

  6. Termination – Severe or repeated violations result in permanent account removal

  7. Post-Termination – Data handled according to retention and compliance policies

 

11. Frequently Asked Questions (FAQs)

  1. Can I appeal a suspension?

    • Yes, submit evidence and account details via the appeal form.

  2. What happens to my posts during suspension?

    • They remain visible unless specifically removed for policy violations.

  3. How long does a temporary suspension last?

    • Duration depends on severity and past history, typically 1–30 days.

  4. Can Winderk terminate my account without warning?

    • Yes, in cases of severe violations, illegal activity, or threats to platform integrity.

  5. Will I lose monetization revenue if my account is terminated?

    • Yes, any fraudulent or policy-violating activity may result in withheld revenue.

 

12. Contact & Support

Winderk Support
Email: support@winderk.com

  • Account suspensions and terminations

  • Appeals and disputes

  • Questions about platform policies