Introduction & Scope

Dispute Resolution & Contact

1 Purpose of the Notice-and-Takedown System

Winderk provides a clear, structured process for copyright holders to protect their intellectual property. This system ensures that:

  • Copyright owners can request removal of unauthorized content.

  • Users accused of infringement have an opportunity to respond.

  • Winderk maintains a balanced approach between protecting rights and user freedom.


 

2.2 How to Submit a Copyright Claim

To submit a valid claim, copyright holders must provide the following:

  1. Contact Information

    • Full legal name, email, phone number, and company (if applicable).

  2. Description of the Work

    • Title, type (text, image, video, etc.), and creation date.

    • Clear indication of which content on Winderk infringes the copyright.

  3. Location of Infringing Content

    • Direct URL(s) to the content on Winderk.

  4. Statement of Good Faith

    • A declaration that the information in the notice is accurate and that the copyright owner has a good faith belief that the use is unauthorized.

  5. Signature

    • Physical or electronic signature of the copyright owner or authorized representative.

Submission: All notices must be sent to copyright@winderk.com.


 

2.3 DMCA-Style Takedown Procedure

Once Winderk receives a valid notice:

  1. Review

    • Winderk’s Copyright Team reviews the claim within 48–72 hours.

  2. Content Removal

    • If verified, the infringing content is removed or restricted immediately.

  3. User Notification

    • The account that posted the content receives a detailed notice explaining the removal and the reason.

  4. Record Keeping

    • All takedown notices are logged for auditing and transparency.


 

2.4 Timeline and Workflow

StepActionTimeframe
1Receive copyright claimDay 0
2Initial review and verification48–72 hours
3Notify content owner and takedownImmediately after verification
4Record and archive noticeWithin 24 hours
5Offer counter-notice option to userImmediately after removal

 

2.5 Counter-Notice by Users

If a user believes content was removed in error, they may submit a counter-notice:

  • Must include: name, contact info, a statement under penalty of perjury, and URL of removed content.

  • Winderk reviews the counter-notice within 5–7 business days.

  • Content may be reinstated if claim is found invalid.


 

2.6 Examples & Scenarios

  • Scenario 1: A user uploads a popular song without license → Winderk removes the post within 48 hours.

  • Scenario 2: A user posts their own review video of a copyrighted film → Counter-notice may be valid if transformative or fair use.

  • Scenario 3: Repeated infringement → Account suspension or permanent removal.