1. Introduction & Purpose
Winderk is committed to maintaining a secure, trustworthy, and reliable platform for all users. This policy outlines the procedures for account verification, authentication, password security, and identity confirmation. The goal is to protect user accounts, prevent fraud, and ensure a safe environment for all interactions.
Scope:
Applies to all registered users, advertisers, developers, and partners.
Covers account creation, verification methods, security measures, and handling of compromised accounts.
2. Account Creation & Verification
2.1 User Registration
Users must provide valid personal information including full name, email address, and phone number.
Optional information may include profile images, bio, and links to social accounts.
Accounts are intended for individuals 13 years or older (or as required by local laws).
2.2 Verification Methods
Winderk may require verification to ensure authenticity:
Email Verification: Users confirm ownership via a unique link sent to their email.
Phone Verification: A one-time code sent via SMS ensures valid phone contact.
Government ID Verification: In cases of suspicious activity, disputes, or monetization eligibility, users may submit government-issued ID.
Two-Factor Authentication (2FA): Optional but recommended to secure account login.
2.3 Benefits of Verified Accounts
Enhanced trust for other users and partners.
Eligibility for monetization, challenges, or promotional programs.
Increased protection against account takeover or impersonation.
3. Password & Security Guidelines
3.1 Password Requirements
Minimum of 8 characters with a mix of letters, numbers, and symbols.
Users are encouraged to avoid common words, repeated characters, or previously used passwords.
3.2 Account Security Best Practices
Enable Two-Factor Authentication (2FA).
Do not share passwords or verification codes.
Log out from shared or public devices.
Regularly update passwords and review account activity.
3.3 Suspicious Activity Monitoring
Winderk may detect unusual login attempts, multiple failed logins, or rapid content posting.
Users will be notified via email or in-app alerts.
Accounts showing suspicious activity may be temporarily locked pending verification.
4. Handling Compromised Accounts
Users should report lost access or suspicious activity immediately.
Winderk may require identity verification to restore account access.
Compromised accounts are monitored and restricted to prevent unauthorized use.
5. Data Protection & Privacy
User verification data is encrypted and stored securely.
Winderk only uses verification data for authentication, fraud prevention, and policy enforcement.
Data is not shared with third parties except as required by law or for account recovery purposes.
6. Contact for Verification & Security Issues
For any account-related security issues, verification questions, or assistance:
Winderk Headquarters (UK & Nigeria)
Office 5117, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom
Branch Office: No. 15 Dawson Street, Benin City, Edo State, Nigeria
📞 +44 7400 716649
✉ security@winderk.com
